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Networking / Technical Support

Our technical services help to ensure that IT products and network operate efficiently and benefit from the most up-to-date system and application software. Our engineers always focus on optimizing every aspect of technology operations to improve overall business performance. We offer flexible suite of support services designed to meet your business needs while controlling operational costs.

We take the pain out of IT maintenance, monitoring and management. As part of a managed IT services contract, our Help Desk provides end-user and systems-level IT supports. Your end users simply place a call just as they would to an internal IT staff and our remote administrators answer with a simple, “Help Desk.” The service is delivered using a combination of phone and remote control tools and problems are addressed immediately, not queued up behind a long list of open trouble tickets waiting to be resolved.

With our service, we manage and maintain the remediation tools. We hire and retain the staff. We provide all the necessary training and support best practices. All you do is pay flat monthly fees based on your number of desktops, and then enjoy guaranteed service levels we’ve committed to in writing.